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Professional
IT Support

For Your Business

Make tech troubles a thing of the past with our
Managed IT Services

3 Steps to Stress-free IT

1

Consult With Our Team

Work with one of our technology experts to evaluate your unique needs, pinpoint challenges, and outline a tailored IT strategy for your business.

2

Onboarding and Implementation

Seamlessly integrate our solutions into your existing infrastructure with minimal disruption, ensuring your systems are optimized and set for peak performance.

3

On-going Support and Maintenance

Benefit from our 24/7 vigilant monitoring and responsive support, ensuring your technology remains resilient, secure, and aligned with your evolving business demands.

What Are Managed IT Services
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How can we help your business?

(Hover over each item to find out more)

Always here for you and your covered devices. No matter the issue, we provide unlimited assistance to ensure your tech tools stay running smoothly and efficiently.

Unlimited

IT Support

Priority

Response Times

Our Managed Services clients come first. When you face tech hurdles, you jump the queue, guaranteeing quicker resolutions and minimal downtime. Your success is our top priority.

IT

Documentation

Keeping tabs on your tech. We meticulously document and update every detail of your technology assets, ensuring we always have a clear and current snapshot of your IT landscape at our fingertips.

Secure

Backups

Data loss can lead to significant risks and financial setbacks. We implement redundant backups, making sure your critical data is securely saved in no less than three Separate locations.

Intelligent

Antivirus

Beyond just detecting threats, our AV learns and adapts. We proactively guard your systems, ensuring both immediate threat responses and long-term protection against evolving risks.

Network

Support

We maintain your network's connectivity and security, ensuring smooth operations. From speeding up slow connections to bolstering defenses, we've got your digital backbone covered.

User Onboarding

and Offboarding

When a team member joins, we handle their tech setup. When they leave, we secure all data and access. It's a hassle-free way to manage your teams digital ins and outs.

User Online

Safety Training

Empowering your team with knowledge. We offer hands-on training sessions to educate your staff on best online practices, helping them navigate the digital world securely and confidently.

Managed IT Services Pricing

Young male technical support dispatcher in call center. Man in call center with headset he

Full-Service IT Support

Experience complete peace of mind with full-service IT management. Our proactive team handles everything, from network management and data protection to software updates and device support, so you can focus on your business. Enjoy unlimited help from our friendly technicians, with all labor included and priority attention whenever you need it.

Starting at $450/month
This package includes:
  • Direct Access to Our Friendly Technicians

  • Priority Response Times

  • Unlimited Help Desk and Technical Support

  • Monitoring and Maintenance of All Network Equipment

  • Employee Onboarding / Offboarding

  • Email, Domain, and Vendor Management

  • Local and Cloud Based Backup Solutions

  • Workstation Document Backups

  • Virus and Malware Threat Protection

  • Automatic Software Updates

  • Regular Hardware Health Monitoring

Service Area:

  • Franklin, NC

  • Cashiers, NC

  • Bryson City, NC

  • Clayton, GA

  • Webster, NC

  • Otto, NC

  • Highlands, NC

  • Sylva, NC

  • Dillsboro, NC

  • Cullowhee, NC

  • Glenville, NC

  • Tuckasegee, NC

Fred Jones Owner Jones, Key, Melvin, & Patton
"They take time to understand our business environment, our people, and our specific needs. They listen and then work with us to achieve our technology goals."

Fred Jones 

Jones, Key, Melvin, and Patton

Find Out Morefjsl

Ready to rid yourself of tech-stress? Send us some info and we'll reach out for a quick phone call. We're not salesman, we're a group of local IT professionals that truly care about the success of businesses in our community. 

Thanks! We look forward to speaking with you soon.

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